CBA Branch - Menai (NSW)

shane borham Disappointed; it all started so well and things were great but then the banks (So I am told stuffed us around) and a simple settlement turned into a lengthy one and if it had ended there I would have given a 4 star rating. But then the 4K sign on from the bank didn’t come into our account and it would appear that the forms weren’t filled in correctly by our broker, a dozen calls and 3-4 emails asking to be contacted by the broker as the bank said to get the 4K we would have to rely on the broker to contact them as they would and should be able to rectify it easily; that would have happened had the broker returned any of my calls or emails. Did we get the money, yes, eventually but I spent the best part of 10-12hrs of phone calls and several emails trying to rectify it and trying to explain why certain processes weren’t followed without actually knowing what happened as it was between the broker and the bank that these conversations happened. Just disappointing that a return call or email would have saved so much heartache and time.

SKTT 2013 Taken money away but no result

Thanh Tran It is a great company! Hana is my accountant, she is so helpful and efficient. She helps me with my business tax and bookkeeping things, she makes me feel very confident to deal with these data and numbers which I have no idea and not experienced with. She always answers my questions and the calls, even she is busy she always returns the call or message after. It is great to work with her! I feel I trust this company and happy to work with them for long term. I highly recommend it!

Angela McElhinney Our experience refinancing feels too good to be true! Lara, Kristy and Olivia are an amazing team who made our experience so effortless from the very first phone call. We were always kept up to date with every stage of the process coming out with a fantastic result in a few short weeks. We were recommended by a friend and I have absolutely no hesitation in recommending this professional team to anyone needing assistance in securing a loan. Thankyou Lara, Kristy and Olivia.

Lance Young I would highly recommend using Domenic and Matt if you are looking for a new loan or wanting to refinance.