Fitness First Wanda - Cronulla (NSW)

5 /5 Annerie van Maarschalkerweerd: Have been coming to Wanda gym since it opened and it is truly the best location I’ve ever worked out at! Not just for your physical health but also very good for your mental health when you might have a ‘down day’. It has a real community feel. Staff & trainers very professional and always greet you with a big smile.

2 /5 Eugene Janusov: The Sylvania and Wanda clubs are not well-maintained. Machines are sometimes left broken for many weeks. One of the water fountains was out of service for a few months. Some issues with the ceiling also took months to repair. Some cardio machines may randomly stop or fail to connect to your watch. I mentioned that to the staff a number of times, but because its not possible to reproduce on the spot, nobody seems to care. Earlier this year, Sylvania finally replaced the lockers in the change rooms — merely ten years too late. And the new lockers no longer have magnetic locks. Toilets at Wanda are often not properly cleaned. Gym etiquette is never enforced — weights and attachments are left behind everywhere. Some of the diligent PTs return and arrange them. Its an okay gym, but due to many such issues, the enjoyment of going there has gradually diminished over the years. After seventeen years with Fitness First, I have finally decided to switch to a better gym. It turned out that the 30-day notice is not a notice until your last day, but until your last payment, so they charge you for an extra two weeks — this is nonsensical and makes an impression of a scam.

5 /5 Rebecca Hughes: I met a lady called Liz and she was very .motivating and gave me great tips & ideas on what to eat. She also showed me around the gym and also gave me a demonstration on the gym equipment. She really took her time with me. You couldnt ask for a better advocate for your business then Liz. Well done Fitness first. On hiring such great staff.

5 /5 Lisa Wilson: The reformer pilates classes are excellent. Non judgmental environment with people of all sizes and abilities. Love all the instructors, their advice and assistance really helps, particularly Sylvia & Mayra who help me when I am out of position or a bit lost

1 /5 Luciana B: I visited Wanda Gym on Friday afternoon just because I was in the area for new apartment inspections. Shortly after arriving, a senior female staff member followed me and asked for my details, stating that my profile had no photo. She insisted on taking a photo for the file. I explained that I had already provided all required details when signing up years ago at Barangaroo, and as one of your longest-standing members, I even offered to show my billing statement and ID card as proof. She refused. I said I would be happy to provide a photo if my home club manager contacted me directly, but as I was only visiting this location once and did not want to argue, I left to train at Cronulla instead. To my surprise, the Wanda staff member blocked my access without any warning. My access denied when I tried to re-enter Cronulla location. I stopped a staff member in the parking lot and explained the situation. He informed me that the system had already been shut down for the day and he could not reactivate my access. He kindly offered to let me use his card to enter, but I declined and decided to go to Sylvania gym, planning to follow up with the manager. This was a deeply unpleasant experience. I have since read multiple online reviews mentioning racial discrimination and poor treatment from staff at Wanda site. Until now, I had dismissed these as isolated complaints—but this incident has made me reconsider. I was shocked that my access was revoked without warning, especially after years of loyalty to Fitness First despite offers from other gyms with better facilities and more convenient locations.