McGrath Clarke - Mona Vale (NSW)

fausto Sinni Cannot speak highly enough of Susan at Age Wise. She provided the highest levels of customer service we have experienced. Matters concerning parents and your own situation is not easy. Susan was caring and understanding at all times. The information she provided was accurate, responses to queries were turned around very fast. The plan outlined was clear and where necessary detailed enough for us to make informed decisions quickly, minimising the end to end time to process this complex personal situation around finances, pensions and investments. It was great customer support from beginning to end of the process. Susan is experienced and really informed and goes the extra mile at every stage. We would recommend her and the company unreservedly.

Ivy My experiences at this post office has always been efficient. When I have required assistance, I am provided with clear instructions. There has also been times where Amazon drivers/Private couriers have left my parcels here when I had specifically signed to have the parcel dropped off without signing. This morning, I came in to claim a parcel. I am appalled at how some of you choose to behave. These workers are here to assist you and provide you with a service. Do not be rude to them. Australia Post may not always have reliable delivery timing- however they are very secure and honour all their policies. If you have agreed/signed to collect a parcel yourself or have someone else collect for you, then you need to remember that and honour it. And for gods sake, bring a VALID and the CORRECT ID, its been like this for many years. *A valid ID is one with a address. *The correct ID is the one that matches to the parcel. This is a reminder for all customers to take some responsibility for yourselves rather than throwing attitude at a worker. This behaviour is not okay.