NAB - Carlingford (NSW)

5 /5 Joe Ay: I can say that in the past I have had a few bad experiences with the staff and their service, particularly with them speaking in a foreign language, but I must say that my last 2 visits were with the assistance of a member named Daria who I cannot fault. She spent the time to carefully assist me with transactions that cannot be done at home. If she is there you are in safe hands

1 /5 Junjie Wang: worst customer services . I wanna open a business account. The staff, an Asian lady with short cut hair, let me operate through net banking by myself. The application system failure many times doing my application. I told with staff that I spend 30mins with this unstable system, can you please apply the business account for me. She logged into her system , spend 15mins enrolled my personal information and let me back home says someone will call me in next 48hrs. Now one week after, no one calls.

1 /5 Wendi C: I had a frustrating experience dealing with my sons account, especially since its linked to mine. Initially, when I wanted to cancel his card, I was told I needed to bring him along, causing him to miss class. However, when the manager intervened, I learned I could have done it myself. Later, when I needed a new PIN for him, I was again met with obstacles, as the staff insisted on seeing his ID, which I didnt have. Despite explaining that his account is linked to mine, they only accepted his passport as proof which he didn’t have it. Dealing with my sons account at this bank has been more trouble than its worth. Id recommend avoiding it for your childs banking needs.

5 /5 Ravi Garg: The staff at NAB Carlingford branch, Daria and Christine are professional and customer caring. Well done team.

5 /5 Sabrina Chen: Christine had been very helpful through out my friends new account set up! Shes very professional and thoughtful with every step as my friend is a new migrant and doesnt speak English.