Orenda Finance - Avalon Beach (NSW)

Jordan Elwell I don’t think I’ve ever had such a positive experience in buying something as we did with our new house, thanks to Craig and his wealth of experience, generosity, and fatherly advice. Being expats who are also new to the housing market, we were pretty clueless about the process and Craig was always ready to give us honest advice that went far above & beyond what we’d expected. From after-hours calls & meetings, to sending value assessments at all hours of night when we found houses of interest, to guidance in what type/location of houses to avoid, Craig was right there every step of the way, always friendly and patient with us while we figured out what we wanted to do. Also, Craig’s attention to detail is impeccable - he effectively saved our settlement by catching things missed by the other parties which may have delayed the sale. If it weren’t for him, I don’t know where we’d be. I would earnestly recommend Craig & Smartline to anyone looking for personalised service for a home loan, especially if you are a newbie like us. Thanks for everything, and look forward to working with you again some day!

Renni Pitkanen Barrenjoey have been our business insurance broker for over 10years now. Never had an issue with reviewing policy inclusions, limits of cover or making claims. They know their stuff and will go the extra mile.

Renee Murphy I was previously a regular client of David Lin for both my annual tax returns and a home loan. For some time, I trusted him with my financial matters and had no issues—until I raised a simple question about certain charges on my account that were never clearly explained. Rather than providing a professional response or clarification, Mr. Lin reacted with hostility and insulted me by calling me “poverty.” This remark was not only deeply offensive but entirely unprofessional and uncalled for, especially considering I was a paying client seeking transparency. No client should be belittled or disrespected for asking legitimate questions about their own finances. I expected integrity, accountability, and respectful communication. Instead, I was met with arrogance and personal insults. I cannot in good conscience recommend David Lin’s services to anyone. Trust and professionalism are the foundation of any client–advisor relationship, and unfortunately, those were completely broken in my case.