Tia Ivy After 3 years of being with them my car was in an accident, alpha took the car back and said my income wasnt high enough to get approval for another car although it is.
They wouldnt give me information for the insurance money until I pay the excess as to how much is owed and how much needs to be paid.
They gave me a $41,000 car loan on a sole parent income on my learners, also gave me a hired car for 3 days as mine wasnt ready from the shop when I arrived to pick it up, the weekly repayments were $169pw. I paid 3 years for repayments and a deposit, all up just over total $26,000.
The insurance company offered $12,000 as a total loss for the wipe off, and this matters been going on for 2 months now, as I feel uncomfortable giving alpha the $1,200 for the excess, and not knowing if Ill get any money in return.
Im out $26,000 no car and no doubt a debit to dispute!
I was in hospital and they immobilized my vehicle for not making 2-3 repayments. They also send threats to immobilize your car if your a week late.
1 /5