Universal Business Brokers - Woolooware (NSW)

1 /5 Mike Phan: I want to share my experience with Universal Business Brokers, and I’ll preface this by saying: based on past reviews, I expect they will respond defensively rather than addressing the issues directly. That in itself says a lot about their approach to feedback. I’ve enquired with them on two separate occasions. The first for an Anytime Fitness territory and the second for a Plus Fitness business for sale. Both times I ran into the exact same issues. Immediately I was asked for my driver’s licence and then a full statement of financial position, along with other sensitive details, before I was given even the most basic information about the business. In most professional brokerage processes you would sign a confidentiality agreement and then be provided with a high-level summary. In my case, I was never asked to sign an agreement at all. At no point did this company disclose how my personal or financial information would be stored, safeguarded, or used. For a firm demanding such sensitive data, the lack of transparency was concerning. On top of that, when I asked reasonable questions about their process to simply to avoid going back and forth, I received no reply. Even after following up politely, I still got nothing. Frustrated by this unprofessional conduct, I contacted the franchisor directly. In complete contrast, they were welcoming, transparent and provided all the information I needed straight away. I am now progressing with them instead. Looking at other reviews, it’s obvious my experience isn’t unique. Many buyers have raised the same concerns: unnecessary demands for personal data, poor communication, and then defensive replies when challenged. In summary, my dealings with Universal Business Brokers showed a lack of professionalism, transparency and basic courtesy. If you’re a buyer, proceed with extreme caution before handing over any personal or financial information.

5 /5 Property Styling Corp: Highly recommend Clifford to sell your business. We had a very positive experience and was impressed with the lengths that Clifford went to to protect our privacy and also to make sure our business sale was lucrative. After interviewing a few other brokers we quickly decided on Clifford, his energy and passion for his craft was evident.

5 /5 Nicholas Smith: Clifford & Jason were incredible throughout the purchase process of my new business. They provided faultless communication and dedication to finding the right business for me, which is something the other brokers didnt provide. I would definitely recommend them to everyone looking to purchase!

5 /5 Matt Spears: Cliff and Jason are the best in the business. From walking me through the process, to finding the right business, finance and settlement partners, Universal Business Brokers were a pleasure to deal with. Highly recommend!

5 /5 Blake Rix: Amazing!! Thank you Clifford for your support and success in selling our cafe. You made the process easy and stress free. And you found a buyer in under 3 days! We highly recommend Universal Business Brokers!!