Castello Restaurant - Food (NSW)

5 /5 Aline Oliveira: I placed an order on Friday through Uber Eats from Castello Restaurant and ordered two pizzas (Margherita and peri peri chicken). I carefully added my address, selected the option to meet at the door, and clearly explained in the delivery notes that I live in the back house, including directions and my phone number in case the driver needed to call. The estimated delivery time was around 40 minutes, but unfortunately the driver left the pizzas on the front house veranda, where no one is currently living. When the delivery time expired, my husband went outside to check and found the pizzas there, already cold. In addition, the Margherita pizza was missing basil. At the time, Uber Eats only gave me the option to contact the restaurant directly. I called and was quite stressed, as it was already late. The staff member who answered informed me that the manager would contact me the next day. Although I was very frustrated and expected no follow-up, I was pleasantly surprised. The next day, the manager Adam called me, was very attentive, listened calmly, took responsibility, and genuinely tried to resolve the situation. As a result, our order was remade and delivered again on Sunday. Despite the initial inconvenience, I really appreciated the restaurant’s attitude and commitment to customer service. Because of this, I will definitely visit the restaurant in person, not just order delivery. The pizzas are delicious, and it’s clear the establishment is run by serious and professional people.

5 /5 Warren Chan: The food here is amazing. We had the linguine gamberi and spaghetti marinara and the base sauce was so good. Spoke to the chef and he said it was cooking for 4 hrs. Pizzas were awesome too. Make sure you give this place a try.

4 /5 Julie Knott: It was a crowded Saturday night, so we were glad we booked. They were down some staff, but our server was very personable. The food was delicious, especially the barramundi. The corkage is low & you can bring what you want alcohol wise. It was just a bit loud & the place needs a bit of a refresh. I was staring at a fairly bare wall. We would return for sure.

5 /5 Fiona Giannoulis: The best local Italian spot!! My husband and I come here all the time, and our food is always perfect. Pesto linguine and meat lovers pizza are our go-to. Pasta is cooked perfectly, the pesto is always fresh, the pizza is so flavourful. Just can’t fault it. Highly recommend!