1 /5 Ash P: We visited this restaurant last night after booking well in advance. We even called the day before to confirm everything, and they assured us our booking and meal plans were fine. However, when we arrived, things went downhill quickly.
Our group was large, and we had made it clear beforehand that some of us wanted to do the banquet while others needed to order individual meals due to dietary requirements. We were told over the phone that this would be fine, but when we got there, the staff said it wasn’t possible even if we split the group into two separate tables with separate bills, which we suggested as a solution. This created unnecessary stress and confusion right from the start.
In the end, we all had to order individual meals. Unfortunately, three of our guests found their dishes far too spicy, even though the menu didn’t mention that and the staff didn’t warn us. Most of that food went uneaten.
More concerning was how poorly dietary restrictions were handled. One of our guests has a serious dairy allergy. When they asked about dairy-free options, the staff seemed unsure about what was safe. They were told the duck dish was “injected with milk,” which was very odd, and other options were ruled out without clear explanations. When asked what could be eaten safely, the staff simply said, “Everything,” which is a huge red flag when dealing with a life-threatening allergy.
As for my own meal, the curry I ordered tasted fantastic, but it wasn’t very filling. It only had a couple of pieces of potato and some meat in the sauce once the meat was gone, there was basically just liquid left. It would’ve been much better with something to make it more substantial, like noodles, bok choy, or extra vegetables.
Another thing to keep in mind is that there’s a $40 per-head minimum charge, which means that even if your meal only costs around $20, you’re still required to spend the full $40 per person. That was sitting in the back of our minds all night, and it definitely added to the pressure to order more just to meet the spend requirement.
Throughout the night, it also felt like the staff were frustrated or inconvenienced whenever we asked for anything. We often received looks or hesitation, as if it was a burden to help us. When we asked about dessert, it seemed like they didn’t really want to serve it to us, and when it finally came, there was no variety or flexibility for anyone with dietary restrictions.
To make things worse, the table was cleared very quickly almost as if they were trying to push us out of the restaurant. I wasn’t even asked what drink I wanted; I actually had to go up to the bar myself and tell the staff what I wanted to order. By the end of the night, it honestly felt like they just wanted us gone, which really dampened the whole experience.
The night itself was meant to be a celebration m something special for all of us but unfortunately, it didn’t end up feeling that way at all. What should have been a happy, relaxed evening turned into a stressful and disappointing experience.
Overall, the lack of communication, poor service attitude, limited menu flexibility, and disregard for dietary needs made this night very much not it.
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