Forever Jewellery - Victoria Point (QLD)

5 /5 Emma Sim: I was looking for replacement jewellery, as mine was stolen. Forever Jewellery have a great range of Nominations. I was able to replace most of what I was looking for - my bracelet. Price was good, easy to use website, my order was packed very well and was delivered quickly. Great customer service. I have purchased from them twice now. Highly recommend.

1 /5 Laura Osgood: Really disappointed with our experience here. I put my wedding band, engagement ring and anniversary band in for cleaning and rhodium plating. Got them back extremely fast, and they looked good. A week or so later, a diamond had fallen out of my anniversary band. I contacted the store and they say they would repair it for $120. Again, got the ring back nice and quick, and nothing else was mentioned. Fast forward a few weeks later and the same diamond I have paid for them to replace has come out again. I contacted the store via email, and was told that they would replace it for free, if it was in the same area as the one they replaced, no problems, it was the exact same stone. When we returned the ring to the shop, to be fixed. The jeweller then advised that the band was not thick enough to house the diamonds, and it has cracked, causing the stone to fall out, so they would not be honouring their promise to fix for free, and in fact tried to upsell me into making a new band. My concerns are, not once did the jeweller voice concerns about the integrity of the ring the first two times she had it in her store. And the ring was perfectly fine, until she touched it. The jeweller quoted me $650 for a new band, with my own diamonds, when I could in fact get a brand new one for the same price. I wasn’t going to bother with a review, but the more people I have spoken to about it, the more I have been convinced it is a necessary thing to do. Really upset about the outcome, and I wish I never let this woman touch my jewellery.

5 /5 Light on a hill: When I was unable to purchase a Nomination Charm from Nomination (because they were out of stock) - I looked for another option and found Forever Jewellery. They shipped it very quickly and it arrive well packaged. Very happy with Forever Jewellery and would purchase from them again. Highly recommend.

5 /5 nancy: I have a gold chain which was given to me from my belated mother so understandably I was hesitant in having the clasp which had broken repaired as it is so hard to find a good jeweler .I finally had the courage to go to Forever Jewellery at Victoria Point and ask if they could repair it ,a lovely lady looked at it and made a phone call and gave me the price which was $280 the chain was bought from overseas and the clasp had to be replaced.I agreed to have the repair done and a few days later received a call from the store to inform me it was only the spring inside the clasp that needed attention and it would cost $45 .I was so happy but also very impressed with their honesty .My chain looks great and I would not have any hesitation in recommending Forever Jewellery for the honesty ,great service and the wonderful team .Thank you all so much.