Active EP - Ringwood (VIC)

5 /5 M G: Ive seen Ian for about a year and it has been a great experience. After seeing a lot of different professionals over prior years for a variety of issues it has been such a relief (and a help) to find someone who can not only help with all the different injuries but also transition me from rehab to back to sport and gym.

5 /5 Ash Weeks: Rohan at Active EP is a legend. So helpful and friendly, with the right balance of experienced-backed and personalised/data-backed advice. Our appointments are never rushed, and hes often gone over the appointment time just to make sure weve covered everything we need to. Thanks Rohan!

1 /5 Nabil Ace: I’m very disappointed with my experience at Active EP. My GP referred me to Dr. Nick regarding my extreme back pain that I had for years, specifically because I was told he could prescribe the medication I needed. Before confirming my $260 appointment, I called the clinic and clearly asked the admin staff if Dr. Nick could provide the prescription. They put me on hold for five minutes and then assured me he could. Based on that confirmation, I booked the appointment and attended. After a brief 30 minute consultation, Dr. Nick informed me that he could not prescribe the medication. I was shocked — especially since I had double-checked this with their staff the day before. When I raised this issue, the response I got was that the admin staff had made a mistake due to a “lack of knowledge” — and yet, I was still charged the full $260 fee for a consultation that did not serve the purpose I was told it would. I also had a heath care card and Medicare card and still got charged so much. I was put on the spot and forced to pay $260 which I couldn’t afford . I feel misled and taken advantage of. This was a complete waste of time and money, and I was essentially forced to pay for a service that didn’t help me, based on false information from their own staff. This is unacceptable and unprofessional. I won’t be returning and cannot recommend this clinic to anyone.

5 /5 Kim Anderson: The Team at Active EP do an amazing job at supporting and encouraging you to find or build your fitness. Be it recovering from and injury, strength and conditioning or just to get you active. Thank you for helping me recover from an injury and now assisting me to beat fitness goals I never thought possible!

1 /5 Sofia Tanha: A friend of mine who is unwell, emailed Active EP with very personal health issues detailed, NOBODY returned a call or with an email, and when he called back months later to give them another chance. given the poor service he hopeful for quick appointment but no they had no time for him for weeks and weeks. to busy for Layman..