1 /5 Atena Hosseinnia: This gym misled me from day one. They told me the first month was free and that after a month I could decide whether to continue or not. I went only three times during that first free month and chose not to return. Despite this, they secretly started charging me every two weeks for seven months — a total of $700 — without ever sending an email or giving me a fob for access.
When I complained and asked for at least three months of free membership to make up for it, they refused to cooperate and took no responsibility. Staff were rude and just blamed a former employee. Very dishonest and unprofessional .Be very careful before joining.
Yes, I signed the contract, but you put a six-page contract in front of me without giving me any explanation before my classes. I just signed it and went, without being told that I needed to notify anything in advance. No one explained the terms to me.
Also, I was never given any fob. The three times I used the gym, the staff at the counter had to let me in with their own fobs. This doesn’t feel like a proper membership; it feels more like I was misled