1 /5 Courtney Thomas: I was excited to join Anytime Fitness and signed up at St Kilda after being told I could use the gym for my own workouts and also access classes at the South Melbourne club. Just three days later, I found out there actually aren’t any classes at South Melbourne – the opposite of what I was told to get me to sign up.
I cancelled within the cooling-off period and got a refund on the weekly fee, but not the key pass cost, even though I never used the gym or accessed any services. I understand there are contracts, but it feels unfair when I was given the wrong information from the start.
I’ve emailed several times with no response. Really disappointing experience.