5 /5 Lauren Betts: After being a loyal customer of Commonwealth Bank for over 30 years and never missing a single loan repayment, I was shocked when they refused to refinance a modest amount on my mortgage.
Despite having significant equity in my home, they flat out denied it, citing rigid policies brought in under the so-called “responsible lending” rules. There was no flexibility, no genuine assessment, it was just a blanket no.
Then I was lucky enough to find Jack and everything changed.
Jack is amazing. Not only did he secure approval quickly and effortlessly, the interest rate was better than anything the Big 4 banks could offer.
He explained everything clearly, kept me updated every step of the way, and genuinely had my best interests at heart.
His professionalism, communication and care were second to none.
The entire Aussie Wide team was fantastic.
Everyone was fast, reliable and easy to work with.
Phone calls answered straight away, emails answered in under half an hour.
Switching to Aussie Wide was one of the smartest financial decisions I’ve ever made.
I couldn’t recommend Jack and the team more highly.