Body to Balance - Rowville (VIC)

5 /5 Anita Sara: I had a number of sessions with Nicole Ong the psychologist and she is a highly professional, willing and kind practitioner. Her skills in breaking down complex problems, being an excellent listener and being knowledgeable in a specific treatment you request (DBT therapy) was really great. She was able to open my mind to understanding the situations around me as someone who suffers from multiple mental health ailments. The more consistent you are at regularly attending sessions with Nicole, you will be assured to have excellent results.

5 /5 Melinda Redfern: Carson has been providing me with myotherapy treatment for the past year to aid in recovery after shoulder surgery. His treatments have made a massive improvement to my pain and increased range of motion. He is very knowledgeable and also very invested in my recovery and comfort. Many thanks Carson for all your help and kindness

5 /5 Thomas Hudson: Tim has always been excellent with his work including Carson for Myotherapy. Cupping is available and it works so well. Tim is great at adjusting the back as well. He does it precisely. I highly recommend coming here. There are other services available. You can easily have a look at other services online.

5 /5 Emile S.: Saw Carson a couple of times to help with some training injuries. He is clearly very knowledgeable and passionate about his work. His multidisciplinary approach helped me identify the cause of my injuries, how to treat them and work around them. Highly recommended.

1 /5 alan kwong: I have no experience with other practitioner, so I cannot speak of them. But I had seen one of them. In short, my experience with Angelique park practice was one of unprofessional and uncaring. I had relationship problem with my partner and seeking help. I came across Angelique in Google in November last year, but she could not give me an appointment until feb this year. So I patiently waited for two months, which I understand. Christmas can be difficult. After two months of waiting, my initial appointment via video went smoothly and pleasant enough that I scheduled the following week for my partner. My partner came back and commented Angelique was: 1. Ten minutes late for her appointment 2. She had towel over her hair after a shower 3. Angelique was talking about herself and her pets more than asking about my partner’s story 4. The session was meant to be 50mins, but only lasted 20mins, and we were billed the full price 5. No further appointment time was made. Instead we were put on a waiting list. (The new clinic I am going to was aghast when I told them) 6. No further communication from Angelique other than informing us (via email) that we were still in the waiting list at week 3 7 By week 4, we were still supposed to be on the waiting list, with no idea when will be the next appointment. If the practice is that busy to offer further appointment, Angelique should inform people up front instead of wasting everyone’s time. Now I have paid for two visits and wasted three months, only to start over again with another practice. I emailed Angelique expressing my concerns. She replied by email, emphasising her care of her clients and professionalism. However, none of my concern from point 1 to 7 was acknowledged. Further comment was sought from Angelique but there has been no reply. Overall, not the worse clinic I have been to, but Angelique’s professionalism is down there in terms of patient care. Not sure if it worths one star.