Canturi - Melbourne (VIC)

5 /5 davidtomasic83: What an amazing experience. first time buying an engagement ring and it went very smoothly. Nicole is the person to request as she went above and beyond to take care of my partner and I. Very happy with the rings. Very happy with the service. And very happy with Nicole so thank you for making this a beautiful moment for us both. And omg the craftsmanship on the rings! Dont even bother going elsewhere!

5 /5 Lisa: Meeting Stefano Canturi was the highlight of my visit. I’ve been a huge fan of his jewellery for 19 years after Tiffany snubbed me. I just happen to find Canturi when I was window shopping and they welcomed me in. They could see I looked poked flustered sat me down and offered a drink. They have assisting me across the country ever since. They have such unique pieces and being Australian owned makes it so much sweeter. They don’t run on commission so it doesn’t matter which store around the country you visit. They are great at communication too. Canturi is so welcoming and helpful. Love my new earrings!

5 /5 Ashley Wenckowski: Canturi has exceptional jewellery and service. Special thanks to Anna whos being a gem to work with. Both myself and my husband receive many compliments on our pieces.

1 /5 Antony More: We had previously been happy customers at your establishment, having made purchases in the past with no issues. However, our recent experience has been extremely disappointing and hurtful. We placed a $1,000 deposit on a set of earrings, but unfortunately, due to a devastating personal tragedy—our home burning down—we were no longer in a financial position to complete the purchase. We lost everything, including essentials like our childrens clothing, and had to prioritize rebuilding our lives. I explained our situation to the store manager multiple times via emails (as they would not communicate via telephone), kindly requesting a refund of our deposit given these extraordinary circumstances. After constantly refusing our request , we were offered a store credit which Canturi thought was a generous offer. It was of no help to us at the time. What was most upsetting was the lack of empathy and the way we were made to feel unworthy of understanding or compassion. Even worse, when we considered leaving a review about our experience, we were threatened with legal action. This behavior felt like bullying, adding to an already difficult time in our lives. We understand businesses have policies, but in situations of genuine hardship, there should be some level of human understanding. We were not trying to take advantage—we simply needed kindness. Sadly, this experience has left us feeling hurt and disappointed. I hope in the future your business can show more compassion to loyal customers who face unforeseen tragedies.

5 /5 Kylie Jenkins: I have been dreaming of owning a piece of Canturi for so long, and Jenaya made the experience even more special. What started as a bit of window shopping turned into an incredible 1.5-hour adventure. The Melbourne team was absolutely lovely and made us feel so welcome—couldn’t speak more highly of them. Such a fun and memorable morning. Thank you so much! Kylie, Nikki, Katrina, Ella and Alan