Compound Fitness Equipment - Tullamarine (VIC)

1 /5 A Parke: I paid this company $40,000 with the understanding that it would be refunded if my bank finance didn’t go through. The finance was declined, but I’ve been waiting over three weeks and still haven’t received the refund. Communication has been slow and unclear. Based on my experience, I’d recommend being very cautious before making any large payments upfront. They removed my original review from Trust Pilot and Facebook.

1 /5 Anna Parke: Terrible company, They owe us large amounts of money. Do not trust these guys at all. They communicate well until they have your money. I would give zero stars if that was an option.

5 /5 Ashley Carucci: Great gym & fitness equipment supplier for Brisbane. The service is second to none. I ordered some handles for the gym recently and although they had to go on back order due to a shipping issue, Ben kept me constantly up to date with where they were at. Highly recommend these guys to anyone who is needing some gym equipment.

1 /5 Bryce Luff: Really bad experience with the customer service team. They reached out saying they had a wholesale discount scheme for gyms but when they quoted me for equipment it was the same cost as in their website. When I questioned that their reply was very rude and included relating my question as me trying to get free stuff. If they reach out and offer a discount, it’s false advertising to then proceed to not apply any discount beyond what’s on the website. To reply in that fashion and accuse me of wanting free stuff was also very unwelcome. Won’t be using their equipment over the better known and trusted like Verve, Alphafit etc.

5 /5 Laura and Jon Maddern: Fantastic customer service from Ben. Lightning fast delivery to WA-less than a week! Bespoke tbar row is commercial quality - solid and user friendly. Great company.