Core24 Frankston Health Fitness Gym - Frankston (VIC)

5 /5 natalie jans: Amazing gym the facilities are fantastic having the pool, spa and massage chairs as well as the wide range of gym equipment makes it perfect as everything is in the one place all at a great affordable price. Staff are lovely and always happy to help. All the safety features of face scanning and lockable lockers makes it much more comforting that your personal belongings are always safe, definitely the best gym to join !!

5 /5 Shane Nummey: I was once a member back in 2019 and had to leave due to medical issues..in the last year ive been back in the swing of things. Ive tried a few cheaper option gyms in the area, yet ive made my way back to Core24 Frankston. This gym is smaller but my god is it superior compared to anything else...im ashamed i didnt just go to Core from the start. Yes its a little more expensive but u cant deny its quality

1 /5 Jess Weltner: I am left with negative feedback about the company due to a lack of logic and understanding to help two potential new members. My partner and I joined Core24 to complete a 4 week trial. This started well until 2 weeks in when my partner needed to have surgery and Core24 had no leniency on pausing this to allow him to continue the trial after his recovery. Instead they tried to have us pay $20 to suspend a gym membership he doesn’t have yet. I also had issues with trying to transfer my old gym membership to Core24 given that they promised they could “dissolve my other membership” but when I asked for this to happen, this didn’t work with the trial. This was not clearly explained by the staff in our conversations. It also doesn’t make sense that during a “free trial” we are given no time to actually trial the gym before cancelling our other current membership. As I was enjoying Core24, I gave more notice than I was anticipating (early this week) to cancel and begin officially with Core24. Now I can’t afford to pay 2 x memberships at the same time as they’re suggesting. I unfortunately will also have to cancel my Core24 membership after the free trial given that no accommodations can be made again. Given that Core24 should prioritise health and wellbeing, it is upsetting to hear that nothing can be adjusted to allow someone to recover from a medical procedure before finishing a trial membership. In this industry especially, we hoped that logical adjustments and understandings could be made. This matter was escalated to the owner and still, nothing could be done. Our experience was very disappointing to say the least.

1 /5 Matt Gray: Worst gym in the country. Pay for a diamond membership and cant even access the gym. The happily take $60 a fortnight out of my account but fob doesnt work. No programs. I havent even been able to step foot in the gym. Ive paid hundreds of dollars for absolutely nothing. Absolute scammers.