Fenix Lending - Melton West (VIC)

Jodie Keating We cannot thank Renee from Step Ahead Finance enough for her incredible support and guidance throughout our recent home-buying journey. After being out of the housing market for nearly 8 years and more than 20 years since our last purchase, we honestly thought we were destined for another “no.” But from the very first conversation, Renee had the confidence we lacked — and it made all the difference. She clearly explained each step of the process, no question was ever too small, and she provided reassurance exactly when we needed it. Despite all our conversations being over Zoom or the phone, Renee made us feel as though she was right there beside us every step of the way. Her service went well beyond finance. She offered advice on conveyancing, insurance, utility connections, and everything in between. Renee made what felt like an overwhelming process smooth and achievable. We now feel confident and excited to be back in the property market, and our journey doesn’t stop here. We plan to work with Renee again to help our two sons become homeowners in the near future and to guide us through future investment opportunities. We’ve said it more than once — Renee isn’t just our broker; she’s become our new best friend. Highly recommend Renee and the team at Step Ahead Finance. You won’t find better.

Dot Au I have got my daughters passport renewal done today at this post office, its pretty straightforward and the staff is very professional and helpful. They do scrutinize the passport photos, but never asked some silly questions such as " where do you get these photos from? " as long as the photo meets the requirements of Australian Passport Office. Very happy to do the business with them and highly recommend it to local community.

Hamuera Tepania Never had a bad experience with them in the 3 years I’ve been dealing with this store. 10/10