Fit Express Eltham - Eltham (VIC)

1 /5 claire obes: Fun fact, you don’t actually pay 15.95 a week (63.8 a month) and instead pay 70.71 a month. And the gym itself is horrible, it has varying machinery and some of them don’t work at all or have no instructions on them and there’s no natural light in there. There’s no windows and it makes wanting to go a nightmare. When I went to cancel my membership I was told I had to pay for the next months pay and that the leaving fee was 70 dollars. All up that’s 140 dollars for leaving the gym when I didn’t want to have that extra thirty days there. I cried because I couldn’t afford that and the man showed no sympathy for me at all and did nothing to try and lessen the amount when I genuinely could not afford the payment. I’ll have to get a loan from a friend to be able to pay for it. See that 3.6 or something rating for this gym? There’s a reason for that. It’s horrible and I don’t recommend going there ever

1 /5 Damir: Was a member at the ridge and then fit express for many years. I left as the low cost model was of little value whilst other former members left in droves when they cancelled classes. I held on but eventually did the same thing. Now it’s just a few rooms with gym equipment that’s infrequently staffed. Went to EQ. It’s a much better facility.

5 /5 Garry Hamel: This is my local gym. The staff are friendly and helpful. The equipment is well maintained and constantly added to. And the fees are very reasonable. Highly recommend.

1 /5 charlotte aggett: I originally wrote a review saying how I loved the gym itself but I had a bad interaction with the owner. He replied to my review via email and after explaining the situation I was in with misplacing my keycard as it got mixed up with another members when we were both training in the female only gym. He was lecturing me on the importance on not misplacing my belongings. I felt like I was being spoken to like a child and was being interrogated with why I misplaced it. he just was not very understanding in any way. The follow up email with my original review said I was unreasonable which was true I was annoyed at the time but still they never apologised for how the interaction made me feel instead said I am “over sensitive”, insinuated that I am immature by saying “ Any mature individual” said I am “ridiculous” and told me to have a “retrospective think about this interaction.” They then asked me to reconsider and write a reasonable and fair review that reflects the handling of this situation and the support I was given. I was given zero support and it was a horrible handling of a situation. Here’s my review. As I said before the gym itself is great.

5 /5 Sam Buckler: Outstanding gym, positive and friendly staff with large variety of machines, benches cardio equipment, weights and a spacious upstairs functional area. Change rooms are also great, comes with a few showers and many lockers. A relatively small price point for a large and well managed gym. 5 stars.