Geva’s Jewellery - Melbourne (VIC)

Anu Iyer I have bought few items in the last couple months. I was happy with their service especially the young girl. She is very helpful and customer friendly. But I was very disappointed with the person who served me on 11/08/24. She was very sarcastic and rude. I will think twice about going back to this shop now.

Anndy Edwards Great jewellery, staff not great. Pushy woman started to passive aggressively bully me when I asked her to stop putting necklaces on me. I told her I wasnt shopping for a necklace, yet she continued to put necklaces in front of me. When I asked her (for the third time) to show me only earrings and rings she called me hysterical and laughed in my face. Then she tried to convince my parents to buy the necklace for me! No means no. Please learn to respect your customers. If I hadnt travelled to that Westfield to specifically purchase Magnolia jewellery I would have walked away. Great jewellery, excellent price point. Avoid the South African woman. She left a bad taste in my mouth.

Pleiades Nebula Helpful staff in the shoes section. Because of the quarantine the air conditioning was set up on heat, so it was difficult to breathe.

Dion Kritas I had a deeply sentimental gold chain and cross given to me by my godparents when I was christened as a baby. Over time, I outgrew it, but it remained incredibly meaningful to me, and I knew I wanted to have it reworked into a new, wearable piece that I could continue to wear every day. After searching extensively for a jeweller who could take on this special project, I found Mehdi at Gem Empire — and I couldn’t be more grateful. Unlike most jewellers who outsource their casting and manufacturing, Mehdi does all his work in-house, which meant he was one of the very few who could actually melt down and reuse my original gold in the new piece. He carefully designed the new chain and cross digitally and made sure I was completely happy with it before proceeding. He even created a detailed wax model so I could visualise it before it was made in gold. His attention to detail is truly unmatched. Mehdi was incredibly patient, professional, and thorough throughout the entire process, making sure every element was exactly as I envisioned. His craftsmanship, dedication, and fair pricing genuinely set him apart — he’s one of the best jewellers I’ve ever come across. It’s rare to find someone so genuine and passionate in this industry, and it was refreshing to experience that with Mehdi. I will never go anywhere else for jewellery. I wholeheartedly recommend Gem Empire to anyone looking for quality, integrity, and exceptional service. If I could give more than five stars, I absolutely would. Thank you again, Mehdi — words can’t express how impressed and grateful I am.