Goodlife Health Clubs Fitzroy - Fitzroy (VIC)

1 /5 Francesca Ratti: I’ve never experienced such poor service from a gym. I would strongly advise others to be cautious before signing up here. My sister and I were visiting Melbourne from the UK for a few months and were trialing different gyms in the area. This was the first one we tried. The staff member at the front desk told us that if we joined that day, we’d receive a $0 joining fee and wouldn’t be charged until January 14. We specifically asked about cancellation terms and were told we could cancel anytime with no cancellation fee. Because we were in a rush, the staff member encouraged us to sign up immediately, saying the offer was only valid that day. Unfortunately, we later discovered this wasn’t true. Due to an unexpected family emergency, we had to return to the UK earlier than planned. We called to cancel and were told it was processed — but a week later, another month’s membership fee was charged. When we followed up, we were told our cancellation was denied and that we had to pay a $195 cancellation fee, something that was never mentioned when we signed up or when we first called to cancel. Our experience felt misleading and unprofessional. We genuinely felt the staff member who signed us up was dishonest in how the terms were presented, and that the gym prioritised taking our money over treating customers fairly. I’d recommend anyone considering this gym to look elsewhere!

1 /5 Lee Chin: Ridiculous gym that continues to deduct small sums from your account even after explicitly ending the gym membership. Insincere apology given by the staff on duty yesterday saying that she would waive a fee that wasnt even supposed to be deducted. I asked if my card was unlinked and there would be no more payments and the guy on duty with a manager tag told me no worries. Join at your own risk. Waste of my time and the facilities are old. Dont bother signing up for their "free" trials with "zero" joining fees. Wasted my time personally entering the gym and now Im queuing at the bank so they can unlink my account from this scam gym. I asked the manager of the gym to unlink my account and he said he did. He lied to my face yesterday. Today my money is still being deducted. If you read the other reviews, the $9.99 fee was never communicated to me. I have no idea where the maintenance fees go to as the gym is old and I dont see any improvement.

1 /5 Eduard Neira Salcedo: Not Recommended, I joined this gym as a new member in June 2025 and decided not to renew my membership. The gym is quite old, and there are only three showers, so during peak hours you often have to wait. The sauna and steam room also don’t always reach proper temperatures. Be aware that they charge an additional AU$9.99 every 13 weeks (though I’m not completely sure about the exact interval). This charge wasn’t clearly mentioned when I signed up, I only noticed it when it appeared on my account. When I asked about it, the membership team said it’s stated in the contract. It’s not a large amount, but I wish the staff had been more transparent about it from the start.

1 /5 Olym: I’m a regular and was not planning to leave a negative review but here I am: 1. I do not recommend here unless you are with AIA and get the discount. For the full price, it’s not worth it. Equipments are outdated, and some of the staff seem like they absolutely don’t want to work here. 2. I’ve complained twice about the thermometer in the male sauna. People keep stuck wet tissue on it and it would make the sauna hot like an oven. Please feel free to use this review as an evidence of negligence from the management if anyone gets hurt by this burning 90 degree human oven. 3. It could be filthy every now and then. Also saw a full urinal the other day which was disgusting.

4 /5 Johnny Jungle: im a regular here, or so my wife thinks. i frequent this venue like a hunter. what do i hunt you ask? a free machine that isnt covered in the juices of someones manhood. the locker rooms remind me of the bustling streets of new york, littered with stench, a lack of shame, too much honesty, and a vibe that would make even a grown man weep. as an improvement to this venue, i want change. and i want it now. get the people theirs towels, teach us how to wash and if we cant learn, do it for us. wipe the machines for us. put up signs to do so. do something, for the love of god. yours sincerely johnny j p.s stop closing early, us hustlers need the gym 24/7, i have people to please and metal to move.