Gym Mart - Moorabbin (VIC)

5 /5 Michelle Pearse: I order 2x12.5kg dumbbells through catch. Only One dumbell arrived by post. I left two comments and two pictures and they replied that the shipment was split in two and that both shipments were marked as delivered by Aramex at two different times yet we had signed for one delivery. After checking extensively around the house and the neighbours we concluded that Aramex had falsely used the sign off for the second package. I went to the gym mart warehouse and talked to them about the problem. David and Jason were very understanding and very helpful. Despite this issue not being their fault, they gave me another 12.5kg dumbell plus two free gifts, a gym mat and a yoga strap. Im so happy with Gym Marts service and will definitely purchase from them again.

3 /5 Nick Kirkland: Update: I’ve added an extra star as Jason replied to tell me that they will reship my items. Will see how that goes…. Have ordered things from Gym Mart before with no delivery issues, but my last order for a weight belt and a couple of bumper plates will be my last. Despite paying a premium price for Aus Post express delivery during check out, my items, were apparently dispatched by “Couriers Please”. The courier service has longer delivery timelines, something I expressly didn’t want. Somehow, the couriers report that only 1 item was picked up from Gym Mart, something that Gym Mart contests, and as the consignment has 2 items “Couriers Please” say they cannot deliver the item they do have. I have managed to source an email address for Jason Guan at Gym Mart. He says that he will chase “Couriers Please” for an update. Two days later, no word from the Courier and the same response from Jason. I have 2 issues with Gym Mart. 1. I paid a premium for express delivery and didn’t receive that service. 2. I paid for two items and have not received them either. I’m still waiting for an ETA for the items from either Couriers Please or Gym Mart. I figured if there is no news in the next couple of days I’ll be chasing a charge back with the bank. I think most of the gear they sell is good for the price, but even if your items are delivered, you won’t be getting any value from the shipping. If you can pickup direct, then I think it’s ok, but if you need items shipped, shop elsewhere.

5 /5 Philip: I bought a dumbbell for my daughter and the manager had big patience to introduce and select the best one I believed in the showroom. It is small thing but critical to understand why it was recommended . Finally the manger gave me a voucher too. Worth to go for most professional training stuff there. It is much pro than kmart , bigw level equipments for workout.

5 /5 Jack Punshon: Great service at great prices! Recently purchased a dumbell rack off them, very sturdy and easy to assemble. Definitely NOT a scam as few of the previous reviews have stated, just a good local business.

5 /5 Chris Ludowyk: Excellent service and staff very friendly and helpful. I bought the ankle straps for cable machines and the Tri-fold gymnastic mat so I can do my knees over toes training. Definitely high quality gear at a good price They also gave a picnic rug for free which is very nice of them. Would definitely recommend for anyone looking to support a small business and will be buying from them again. Thanks Gym Mart