Home N Loan Dandenong - Real Estate Agency - Dandenong (VIC)

1 /5 Zara Mel: ☆☆ Very Disappointed I had a frustrating and disappointing experience with this real estate agent. Communication was inconsistent throughout the process, and messages and calls often went unanswered for days. I constantly had to chase them for updates, and it felt like I was doing more legwork than they were. There was a clear lack of professionalism and urgency. Buying a home is stressful enough, having an unreliable agent only makes it worse. From the start, they made several promises but very little of what was promised actually happened. If you’re looking for someone who follows through and respects your time and trust, I’d strongly suggest looking elsewhere. I would not recommend this agent based on my experience.

5 /5 BOBBY JAMES: Prem was very helpful with our new home. Thanks to H&L team.

1 /5 Shan Galappaththi: Warning to First-Time Home Buyers: Do Not Approach Premasiri My experience with Premasiri and his agency was extremely disappointing. This agent is unprofessional and, in my opinion, dishonest. When I first contacted him, he suggested I take out a personal loan to cover the 5% deposit. Later, he assured me that if I couldn’t pay off the loan before applying for a mortgage, he would handle it and reimburse me. However, these promises turned out to be false. He seemed only interested in getting me to sign with a builder, securing himself a substantial commission (in my case, $42,000 on a $360,000 house). I have proof of this and am happy to provide it if needed. Premasiri told many lies and played on my emotions. Once I signed the deal, he and his team ignored my calls and emails. If I went to his office, he would avoid me and hide like a rat. This experience has cost me a lot of money and stress over the past year because I trusted his word. He and his team act more like scammers than professionals. If you’re considering this agency, especially in the Sri Lankan community, please be careful. You’ll likely be left unsupported once the deal is signed. Families, beware: do not approach this agency. Yes, you brought us the land,(5 Leadbeater cct beverage ) but it was a water-damaged and filled lot. The original land contract was $305,000, and you received $10,000 in cash for the nomination. I have an email with your official signature on it. There was no transparency in the process—you played on our emotions to get your commission. However, it didn’t work in the end. Contracting you was a joke. You blocked my mobile number, and when I came to see you, you hid like a rat. When I tried emailing you, there was no response. Calling your office number was useless—no one picked up, and calls were never transferred to you, Premasiri. How should I contact you—come to your home? This is not about rising interest rates; it’s about you making false promises. The house contract never met the bank valuation and was consistently $35,000 short. How was that contract supposed to meet a valuation of $42,000 with your commission included? Be careful dealing with people, especially Sri Lankans. They fool you by speaking to your heart in Sinhalese, making you take emotional decisions without thinking twice.

1 /5 Chalanayani Gunawardhana: Warning for First-Time Home Buyers! My experience with Premasiri was disappointing and costly. He suggested taking a personal loan for the deposit and promised to help with it later, but once I signed the deal, he stopped responding. This left me with financial stress and unanswered calls. Be cautious if you’re considering this agency; they may just tell you what you want to hear to close the deal. Families, especially in the Sri Lankan community, should think twice before trusting their promises. Of course, I am not listed, Premasiri. You were the one who asked me not to be included in the loan application because I was not working at the time due to my pregnancy. This allowed my husband to apply as a single applicant. I am referring to the property at 5 Leadbeater Circuit. Yes, you brought us the land, but it was a water dam and filled land. The original land contract was $305,000, and you received $10,000 in cash for the nomination. I have an email with your official signature on it, as well as emails containing false promises about purchasing a Bosch oven and cooktop. Please be cautious with this individual; he is not as trustworthy as he appears.

5 /5 Rand Edirisuriya: Prem from “Home N Loan” is absolutely wonderful to work with. Prem is a professional and experienced real estate agent and It is like having a friend on the “inside” that is working for you. He never made us feel uncomfortable and helped us every step of the way! We found our dream home. His advice and support through closing were invaluable. He was polite, available, friendly, and knowledgeable. We could not have done it without him. “Home N Loan” Real Estate have a passion for what they do, and you can tell that they love their job and the services they provide. Great environment, professional and nice people, clean and beautiful office set up. They care about their clients and train their agents frequently, so they are always updated with what is going on in the market. I recommend Prem to anyone looking to do any Real Estate transaction. Highly recommend! "5" STARS