KIN Finance - Collingwood (VIC)

5 /5 Cath White: A huge thank you Charlene. You acted with such professionalism from the start, working diligently to obtain a loan, with your skill, knowledge and competence securing the best deal. Such a high level of commitment was reassuring, especially when working against a timeline. Its been a pleasure working with you, and a big thank you once again.

5 /5 Mark Flores: We cannot recommend Charlene highly enough! As our Lending Advisor, she was nothing short of exceptional. Charlene knows the lending landscape inside and out — there wasn’t a single question we threw her way that she couldn’t confidently and clearly answer. What really sets her apart is her ability to strike the perfect balance: she helped us maximize our borrowing capacity while still ensuring we stayed in a comfortable and financially secure position. At no point did we feel pushed beyond our limits — instead, we felt genuinely guided and supported. She’s incredibly responsive, always available, and consistently quick to reply — even with the trickiest of scenarios. Simply put, Charlene is the best. We truly wouldn’t have been able to secure our property without her help. If you’re looking for someone who is not only knowledgeable but genuinely invested in your success, look no further.

5 /5 ManDy H: Charlene is exceptionally patient and consistently takes the time to answer every question thoroughly. She is always committed to finding the best possible solutions and goes above and beyond to help resolve any issues. Her experience and dedication are evident in the way she supports her customers, offering thoughtful guidance and practical options. I highly recommend Charlene to my friends, colleagues, and clients without hesitation.

5 /5 Michelle Deng: I had an excellent experience working with Charlene from Kin Finance. She helped me find the best deal and secured a great rate to fix my loan. Charlene was incredibly knowledgeable, answered all my questions, and made the entire process smooth and stress-free. Her professionalism and expertise truly stand out, and I look forward to working with her again in the future. Highly recommended!

5 /5 Jing: Charlene is our mortgage broker, and we’re incredibly grateful for her thoughtful and attentive service, which helped us secure our dream home. Thanks to the bridging loan she arranged, we were able to purchase our new home before selling our current one—giving us peace of mind and allowing us to lock in the property we truly wanted. It also gave us more time to prepare our existing home for sale and bring it to market at the right time. Charlene is experienced, warm, and passionate about her work. She’s highly responsible, always follows up promptly, and helped us navigate every step of the process with tailored advice and solutions. I’d be more than happy to recommend her to any friends who are looking for mortgage support!