Mortgage Choice Caroline Springs - Terry Azzopardi & Joe Tabone - Caroline Springs (VIC)

Matthew Parkinson Just bought a new car and had Hugo looking after me the whole time. He was great from our first talk 6 months ago when I was just researching what I needed and what was expected. He made the whole process straightforward and answered a bunch of questions I had, he even made some calls to help look for the car I wanted. Thanks, Hugo. Matt

Elizabeth Huntly We recently worked with Shane to organise my mum’s finances as she transitioned into aged care, and I can’t speak highly enough of the support we received. Shane and his team were incredibly knowledgeable, patient, and compassionate throughout the entire process. They helped us navigate complex financial decisions with clarity and confidence, making what could have been a stressful time so much easier for our family.

Andy Ozzie Bought a Milwaukee battery charger via the online store and the item was as described, packed well and posted quickly. No complaints at all.

Nicolina Vassiliou If youre after terrible customer service, this is the place for you! Due to personal reasons I had a cheque that was 14 months old I called the company who issued the very large refund that everything was correct and valid on their end and I was instructed to see my bank. To which the rude and very blunt customer service teller informed me that she wouldnt process it as cheques become invalid after 15 months. I asked her as I was very confused, if would she atleast try and said very rudely responded "NO! As it will be rejected!" with a not so subtle eye roll that she gave me and my son. We replied "okay" and left the venue. Its his 3rd birthday this weekend and the extra cash would have been wonderful and being within the time frame she even admitted too, I left absolutely devastated. My partner has used that bank as his home bank for 40 years and now we are considering moving all finances to another bank. NAB closed across the road in sorrento some time ago...perhaps COMBANK should consider closing this store also.