NAB Branch - Croydon (VIC)

5 /5 Martin Fraser: Amazing helped flawlessly and got everything I needed banking and all Kind manners and understanding compassionate Your amazing Liz, kicking goals

1 /5 Robin Tan: First time banking with NAB, absolutely gutted experience. Took an hour leave to entered NAB branch just in the nick of time before they close, to do a simple ID check. When it was my turn, the clock was at 3:57pm and which the bank teller told me an ID check requires approximately 10mins to do and they are unable to proceed it as it will pass their branch closing time 4pm. I asked then whats the point put 4pm as the closing time online if they cant even honour it and perhaps they should have put 3:30pm closing time to align with their company policy. Sorry you have lost a customer, and many more after me

5 /5 Paul Groves: Excellent support NAB Croydon Vic branch. Needed assistance to set up internet banking for parent entering aged care. Matti (& Maria) were excellent in assisting with the process over several visits. Can’t imagine how we could’ve done it online or by phone. Despite some glitches they persevered until they got the desired outcome. Fantastic. Really appreciated.

5 /5 Angela Bowater: Seeking advice on land title held with NAB discharged many years ago. Met with manager Liz at the Croydon branch who was so helpful, professional and compassionate. Haven’t banked with NAB for 20 years Very impressed

1 /5 Todd Brownsey: I have never been more embarrassed in my life. I went in to open a new business account. I was really excited to start my first business and HAD been a nab customer for a long time. I was told "You are not the sort of person we want, if you really need an account call the number or go on line we dont want to help you"... never felt worse in my life. Good news is ComBank is directly across the road and were super helpful..