1 /5 Krystal-Jade S: Updated 7th May 25
Seeing as Oxford wish to try and defend their reputation by outlining EVERYTHING that occurred. I will in fact edit my review.
Yes, what you say did occur, I do not deny it and I am not a legal firm so I have not documented everything. Bravo to you for outlining it all. A review is a review, if you are dissatisfied with the review than maybe you need to listen to potential ex clients and rectify the matter. Is a secretary not there for just that, handing out information.
I am entitled to ask questions to satisfy my final decision before being locked into a contract. Is this what you do to your clients, pressure them? Is that the point you are arguing. Would you like me to applaud you for answering my questions for free?
My argument is the false and misleading information. I was told I would receive calls from Christina, and those calls were not received. If I am going to pay a lawyer over $700 an hour for a very personal and life changing time of my life, I want to be sure I am choosing the best fit.
This was not the case with Christina not once returning my calls as I was advised.
This is my experience as a client, accept it and don’t debate it. You are not in my shoes as a single parent trying everything to protect her son.
All Oxford Partners did, was validate that they are all for money and not for their clients.
Thanks
I had originally given them 5 stars based on my free consult with Christina, but I do wish I now took the 1 star reviews into account.
The consultation went well, I was sent documents in a timely manner, however the fees Christina advised me of the phone were soon changed and in a matter of a day I was sent an email with a hike in their fees. Red flag one.
With anxiety in taking the next step I had a few questions I wanted to ask Christina for peace of mind. I had called a few times and always told Christina would call back and never did, I then resulted to emails and her receptionist I am assuming responded (which is fine).
I still had questions I was desperate for Christina to answer however and still with each call made a return call never happened. Last week I tried one final time to call and again was told Christina was on a call and would call me back soon. Again, no phone call back.
The following day I sent an email saying it was disappointing always being told Christina would call and nothing would happen, only to them receive a reply email saying they are at full capacity and cannot tend to my matter.
So on account of Oxford Partners, and their lack of returning phone calls it has now resulted in basically screwing me over. The lengthy time waited and wasted.
I responded with an email saying how disheartening it was, do you think a response has been made. No.
Do not waste your time.