Reservoir Health & Fitness - Reservoir (VIC)

3 /5 barb reade: For just over $10 a week its ok. Some of the equipment is either getting old & or needs padding recovered. The patrons are all pretty good & friendly except the 2 guys today slamming the weights down that they couldnt even lift properly let alone have good form nor did they wipe the equipment down after using or remove weight plates. Too precious obviously.

1 /5 Bryce Hogan: Followed the contract to the letter, Reservoir Health & Fitness did not honour their own contract terms and overcharged me anyway. The staff were unhelpful, the payment service provider were rude, there was no resolution and I am left out of pocket after such a poor experience. The gym itself is far from clean, the equipment is starting to wear out, the cost of membership reflects this. However, that means nothing when you are charged unjustly. The employees are lovely and really shouldnt have to put up with the disgruntled customers created by such poor management. Do yourself a favour and go somewhere, anywhere, better.

1 /5 Adrián Vega: I’m just a high school student on minimum wage, lucky to make $100 some weeks. Because of Debit Success, I’ve lost a lot of money. They take money out on random days, like they’re trying to catch me when I’ve got nothing in my account. I even told them I get paid on Wednesdays, and somehow they started pulling money every day except Wednesday.

1 /5 Manolo: Very dishonest business. They make it extremely difficult to cancel your subscription, to the point of giving up, and they will keep charging your credit card. Customer service is non-existent. The gym itself is not very well maintained, dirty, unhygienic, and old equipment.

3 /5 Reuben: Bit of false advertising going on… The sign outside clearly says “NO Contracts”, but when you actually go to sign up, youre presented with 12, 3, or 1-month contract options — even the website shows this. That’s a bit misleading, and technically someone could pursue it under Section 18 of the Australian Consumer Law for deceptive conduct. Aside from that, the gym itself is decent. Good value for money