4 /5 Nasir Ruslan: Horrible clinic with horrible customer service. First appointment was alright, but my second appointment was awful. I came in and was told that someone has taken my spot and they could not reschedule later that day. This was after I was rushing to make the appointment after finishing work, which took an hours drive. I did not complain and rescheduled again. Now, for my second rescheduled appointment, I was running late and asked the CS if they could squeeze me in later today and she just straight up told me she will cancel all appointments I have made and ended the call. Do not go here. The CS is rubbish.
Edit: Chris reached out to me and apologized for the bad experience. Personally made time on his own schedule to fit me in and had a look in on my rehabilitation process for the injury. Happy with the service and even happier he reached out to me. It shows that the business cares. So Ive decided to edit my review. But he definitely should look into the booking system and try to figure out how someone was booked in on an already booked session to ensure it does not happen again, not just to me but anyone else. However, I believe it was just a one-off and more than happy with how Chris resolved the issue. So many thanks for that.