1 /5 Nathan Hugh RobĆ©rt: Could be the sneakiest and dirtiest gym in Kew. Iāve been going to Train 24/7 for a while. The gym has multiple signs out front that say āno cancellation feeā.
Youād expect to pay nothing when you cancel your membership.
But heres the zinger, they make you pay an entire monthās worth of fees upfront to cancel your membership.
Thatās $54 out of pocket just for cancelling.
Now, theyāll tell you they need monthās payment so the direct debit can stop coming out of your account. Rubbish.
The direct debit comes out of your account every two weeks. It could be stopped after two weeks, surely, if not sooner. These types of payments can be stopped within a few business days.
They could just change the direct debit courier they use.
The gym have just found a sneaky loophole to charge you for leaving without saying they charge a ācancellation feeā.
There probably is a line in the contract about giving a monthās notice. Not denying that. But the staff make minimal effort ensure you know youāll pay a monthās fees when you leave.
Plenty of other people have had same issue, just look at the reviews.
The business needs to step their game. But they probably wonāt, this how they make extra cash.
Plus, the free weights are often filthy, and rowing machines need to be repaired, those machines feel like starting an old chainsaw.
If you search āgym near meā donāt come to Train 24/7. I found a cheaper, cleaner and closer gym in Richmond/Hawthorn