Trewarne Fine Jewellery - Templestowe Lower (VIC)

Kate Chowdhury Loved the service from staff yesterday (I think her name was Diane) with an exchange from a gift. Friendly Attentive Offered suggestions and assistance but was not pushy. Very impressed. Thank you Diane.

Hope Stainton Absolute abysmal service. Whoever is in the hiring sector really needs to be sacked. The staff here have shocking customer service. Either Pandora head office needs to rethink how they run the operation given the store is in a popular DFO with a tonne of traffic so need to implement ways to manage that or they need to hire staff who actually know how to be in customer service. I would highly recommend you avoid this place like the plague as its a waste of time and you will receive zero friendly service from the staff there. Also, i witnessed a child go behind the counter, try to open the drawers, then try to sneakly grab the keys off a staff members hip. It was i, who had to let a staff member know that it was happening because the other staff member who was there (was having the keys pried from her hip) did nothing about it. Useless. Honestly useless.

Karryn Kelly My husband and I were renewing our vows on 30th November for our 36th anniversary, and we were looking for new rings. We were served by Bianca. The ring I fell in love with was on sale and only came in yellow gold. Bianca contacted HO to see what they could do. My ring was remade into white gold. The service Bianca gave was exceptional. I couldnt be any happier. Bianca made sure my ring was back in time for our special day. Thank you Bianca and staff at Angus & Coote

Sarah Exceptional Service & Stunning Selection! Customer service was truly 1000/10 – Alex made us feel incredibly welcome and at ease from the moment we walked in. This was our second visit to the store, and both times we received nothing but exceptional service. On our first visit, Alex went above and beyond to help me select the right gold pieces — his advice was honest, thoughtful, and clearly given with good intentions, which made me feel completely at ease and confident in my choices. On our second visit, he even skipped his lunch break to assist us personally — his patience and dedication were genuinely impressive. The rest of the team was just as warm and attentive, creating a friendly and inviting atmosphere throughout the store. The space itself is large, well-organised, and offers an outstanding variety of gold pieces to choose from. We travelled from Brisbane specifically to return here, and it certainly won’t be our last visit. Loyal customers for life! Highly recommend to anyone seeking top-quality gold and unmatched customer care.