1 /5 M T: Rang requesting appointment with lawyer Mark Woods for legal advice, and was told someone would get back to me, 7 weeks later I rang back and there was no record of my previous call and was told there was no way of checking who took the message and if it was passed on etc. The receptionist, Lucy Campbell was extremely rude, unprofessional, constantly interrupted me and spoke over me as I was speaking, was sarcastic and condescending, threatened to cancel my appointment and then hung up on me. I know other people who have dealt with this firm and most have complained about the service, eg work being left with lawyers and nothing done for months, being let down during court cases etc. The firm has been around for decades and it’s a shame they have a few people letting down the those that are providing a good service to people in the community. An awful experience thanks to Lucy.