1 /5 vera reviews: Do not recommend
Ive been here twice now, both times was disappointing and the second time was enough to never come back
The service is meh, youre treated indifferently and you need to ask a million questions to get a straight answer
The menu pics of food is tiny and on the tv screens, no paper menu
Its really hard to make out what the dishes are if youre not familiar with the cuisine
There is a display cabinet to see the salads and rice but the menu doesnt help much to know how dishes are assembled
First visit we ordered the family meal $60+ which comes with yoghurt drink, after we ordered and paid she tells us that theyve run out of the drink so no drinks for us with the meal, i request to instead get a replacement drink e.g soft drink or something and she says no thats a diff drink so need to pay seperate, this isnt fair as she tells us after the fact that this meals drinks sold out
After some back and forth and saying well give extra bread or something, answer no, then ask salad, no , ask rice, no eventually after like what went on for ages, asked for manager /owner , who is the guy handling the grill 2 steps away, they talk in their language for a bit and he confirms give something additional rice to compensate the drinks
Second visit and still bit of a drainer to order, this time i find out tea is free with any order, last time i asked about tea and that didnt go anywhere ,
Anyway, the food took 30 mins to be served, during this time a table of 6, a table of 2 and a single guy came and ordered after 10 mins from us , with same dishes, (this time ordered the kebab meals x2 , single meal each), and their meals came before ours
Could see that the table of 6 and single person was their friends /known to them based on how they talked and some even went to back area,
Ok but still you should treat customers fairly and serve by order etc
A table of 4 next to us ordered before us and their food came 10 mins after ours
Very confusing order serving
Also, when the server was putting plates onto table next to ours, she carries a tray and puts it on our table, she put the tray with plates etc onto my purse /clutch (LV neverfall cluch, now costs around $800 AUD) and car keys (which had a keychain), and dragged them 15cm across the table squished under the tray, as shes walking off she sheepishly looks at us and smiles. Dont put things on, drag or damage peoples properly
this place is pretty ridiculous
Youre always met with a weird attitude by the servers
Whilst i was there a guy came back 2 times to checkup on his takeaway order ready for pickup, eventually he demanded a refund as they kept saying 10 more mins, 20 more mins, and it had been over 40 mins close to an hour
About the food? It tastes good and big portions, but its not worth the drama and plenty places nearby & around serve same type of food and just as tasty
The prices arent cheap nor expensive , average