Schnitz Werribee - Food (VIC)

4 /5 Kate valerian: Grace helped us out, was very polite. Food was good. Came out quickly. O ly thing that was annoying was the flashing lights...someone needs to change the bulbs over.

1 /5 Alisha S: I ordered a plain and simple wrap with avocado and as I was eating I noticed a foul taste. At a quick glance I couldn’t see what was causing it and thought it was just a bad tasting avocado or something. But after getting about halfway through the wrap, the taste got worse so I unwrapped it to find rotten lettuce inside. There were some pieces of half brown lettuce which I was willing to pick out and overlook, but as I removed them from the wrap I found completely brown, disintegrating rotten pieces wrapped up inside. It seemed almost deliberately hidden inside the fresh and greener pieces, which is why I struggled to find the source of the taste at first. Needless to say, I felt ill and threw the rest out. Thankfully, I was able to get a refund from Uber Eats but I felt the need to share this experience to make others aware as it’s a massive food safety issue. In the second photo you can see the difference in colour of the fresher lettuce compared to the rotten pieces. I also believe I ate the majority of the rotten lettuce in the first half of the wrap while trying to figure out why it tasted like slimy seaweedy spinach. Unfortunately, this isn’t the first time I’ve had issues with Schnitz serving old, browning lettuce, but this is definitely the first time I’ve ever been sold something that should not be consumed at all. It’s now 12hrs later and I’m starting to show signs of food poisoning so that’s great.

1 /5 Michael Babiĉ: Few times i have ordered Mediteranian salad,it comes with chicken on top and litle plastic container for salad Balsamic and Olive oil...They keep putting it inside seating on the top bowl...i told them each time, please dont doo that, it comes from factory probablly 100 packed in the box and you grab one out and throw top of food?! How clean is this ? And they use globes to prepare food...Bat wait there is more ! Today no liitle plastic container?! So i asked waitress to bring me one, guess what, half way trough eating,deep inside salad bowl there is barried little container ( picture provided here ). I know this will not change..when you employ young students to serve in restaurants, that is what you end up with. They dont know what they doo wrong...after i explained to waitress what happened she said it was NOT ME who put it...I told her this is happenig every time and I always pointed out it not hygienic ,doo they pass any feedback to store manager ! I am not negative at all in all reviews i wrote, infact i try to make interesting reading by inserting some humor in it, but this restaurant deserves 1 star only till they employ correct food handling...No I am not gonna stop commig, I will be back...but I will not order Mediteranian salad again ..

5 /5 Sonam: Tyla was super good. She had greeted us in a fantastic way, she has got a big smile which makes you more hungry. She is soooooo cute and welcoming. She knows very well, what a customer service is. This is not the first time i am seeing her. She is always like this! Hardworking and so adorable!! God bless her!