1 /5 kikki L: Had a terrible experience with Sarah, the owner of Ayana beauty bar. My mother had attended an appointment for classic eyelash extensions after seeing all the good reviews. She paid $179 for the eyelashes as well as a 50% deposit for her next appointment. She followed all of the after-care instructions as recommended by Sarah.
Within a little over a week, nearly all of her eyelashes had fallen out. My mother had sent a picture of her eyelashes and expressed her disappointment. Sarahs response after a day and a half, was that the picture was blurry and that at the 2-3 week mark she should still have approximately 50% of her eyelashes. Her answer for this issue was to just give my mother extra time during her refill appointment.
After hearing this, I let Sarah know that this was not okay. My mother wasted $179 on this set of lashes AND she only had a few lashes remaining. After a day or so, Sarah was only willing to refund my mums deposit for her next appointment. Not at all, willing to refund the money my mum had WASTED.
Women expect to go to your business for a luxury experience, yet with the way my mum has been treated I would NOT recommend Ayana Beauty Bar at all.