1 /5 Madeline Sutton: Iāve been going to this salon for years and Iām done. Whenever I go in I ask for the same person who is there everyday to be able to help me out but I still get a different person every time, which means my nails look different every time. As annoying as that is, whatever, they canāt always take me and thatās fine. But last night I got the rudest woman, I think sheās either a senior or owns the place or something like that. She could not have been nastier. I went in and showed what I wanted, she said she could do it. I had beautiful long natural nails to be able to do the design I wanted and she went ahead and cut them completely off and then told me Iād have to pay to put tips on. No way was I paying for the mistake she made. She then had to do something different as I needed the length to do what I wanted. She was so rough and careless and rude. She also told me I needed a whole new set of acrylic as they were coming off my nail and I explained that I can usually get a refill 5 times before needing a new set and that these were only a few weeks old and whoever did them here last time didnāt prep them properly and she said no itās your fault and you need to pay for a whole new set. She cut 5 of my fingers in the process just trying to get me out of there. Every finger is a different length, she refused make them a little thinner as I politely asked. Every nail is crooked, Iām upset, Iām sore and Iām frustrated that she made it seem like my fault. I paid, I left, I sat in my car crying. One thing to not leave with what you wanted but to be treated the way I did was disgusting. I went back today to ask for a refund as I was treated horribly and would have to go elsewhere to get them fixed and Ken said there was nothing wrong with them and gave me a measly $30 for complaining. I would not recommend such a money hungry, rude salon. Support a small business where you can.
