BROWOW: Signature Brows & Eyelashes - Moonee Ponds (VIC)

Chuyen Nguyen Hello Mei Chan, I’m Anna, the owner of Betty Salon. About a month ago, you came to our salon for a hair color and cut. I understand that you were not completely satisfied with the service you received, and I would like to offer my sincere apologies. That day, my colleague was away on vacation, so I had to manage everything on my own. On top of that, two clients arrived outside of their scheduled time, which made it difficult for me to manage properly. As a result, I unfortunately kept you waiting longer than usual, and I’m truly sorry for that. Regarding your hair, because your natural hair texture is slightly wavy with some strands curving in and others out, it might have given the impression that the cut was uneven. When you returned the next day, I re-checked your hair just to help put your mind at ease — in fact, it was already even. Nonetheless, I really appreciate your feedback, as it gave me valuable experience and a chance to improve how I serve my clients. Once again, thank you very much, and I hope for your kind understanding. Wishing you happiness and beauty always! Warm regards, Anna – Betty Salon

Sophie Allan Georgia was my clinician for a facial before my wedding and she did a wonderful job! She was so lovely, professional, and responsive to my skins needs, changing up the initial treatment plan to something that was more suitable for my skin. My skin was glowing for my wedding! Thanks so much Georgia! Big thanks also to Dr Naf for helping my face look more youthful in the lead up! I appreciate that she practises ethically, provides thorough information about the services she provides, and doesnt try to force/push you into anything youre not ready for.

Andrea Belén Paredes San Martín This was my first time visiting Mai. It was a very good experience. I did my manicure and pedicure. It was so relaxing when she did the pedicure. Also, her advice for my nails was perfect, just what I wanted.

Stacey Fran I had the best experience at shape haven and have already seen major results after 2 sessions! Teneille is so talented at what she does! Highly recommend the lymphatic massage as she is amazing at it.

Little Pinch of Spice Chelsea is warm, friendly and talented. You can tell she loves what she does. My makeup was a natural glam with a dewy finish. She nailed the brief and I couldn’t be happier. Thank you so much for your beautiful work.

Samantha Organised this for my friends hens before we headed out and it was such a vibe! Chelsea was soo nice and fun! We had the best time, was a laugh! Highly recommend! Great idea!

Chelsea The regular techs are fantastic! Extra special mention for Jasmine, who has such an eye for detail and can recommend a style that suits your face... The photo Ive shared here is the wonderful Jasmines work (2 weeks old). I will be lost if these girls ever leave the salon! ❤️

Carmel E Annie is very skilled and highly professional in her craft. I had a bad experience getting my eyebrows done several years ago. Annie reassured me all would be well and that I was in safe hands. As a result of her quiet confidence and gentle reassurance I decided to go through with the permanent eyebrow process. I couldn’t be happier with the result. Annie did an amazing job and after many years I am so happy to have eyebrows again!! I have no hesitation in recommending Annie from ‘Complete Brow Studio’. She’s the best!!

Libby Cavanagh Wonderful, super clean space. Just so beautiful and the staff were so knowledgeable and professional. They had plenty of time to make sure each client was cared for and happy. Just loved my Saturday afternoon here. Huge thank you to Myan!

Krisadee Ronquillo Saichumintra I used to done an eyelash extensions at other shop but the glue was so strong a bit and that makes my eyes burning, at Kiss My Lash they have good quality products with good services and the glue was dried super fast and not burning at all. I really love it and the technician very professional to give some good advice!! Can’t wait to make my lash get stunning again!