1 /5 Salvador Sena: For mothers day, I went into this salon to purchase a credit voucher, for my mum. Phillip refused my card, telling me he only accepts cash. I told him Id be back to pay cash, before my next visit to mums. On mothers day, I told my mum that there was a gift voucher, coming her way soon. The other day, I caught up with mum, and went into the salon, to buy mum her gift, and went back to Centeway Hair and Nail beauty salon, and paid cash for the gift voucher, like I said I would. While I was there, I had a trim and style done. Before, leaving I booked a time, with Phillip, to bring in my own colour tubes (I had them at home) and have him re colour my roots. Ive done this many times, over the years, with various salons.
A couple of days ago, I went back in, on time and he sat me down, at a work station, put on the gown, while his work mate started to mix the colours I had brought in. Thats when it all went wrong... he asked if had brought in poroxide, and I said no, I didnt have any, and Ive never brought poroxide into any salons, in the past. Phillip then told me, very abruptly, that there would be an extra charge, for him to supply 20mls of poroxide. 20mls! They way he spoke was rude, belittling and dis respectful! I told his co worker to stop. I got up from the chair, removed the cloke and got my bag. Phillip then asked if I no longer wanted the colour done. I replied no, he became even more rude, and quickly told his co worker to put the colour in a cup, and send me on my way.
I went out of my way, and returned to his salon, to buy my mums gift, like I told him I would, a couple weeks earlier. I did the right thing, deciding to keep good, on my promise. I even more so did right by him to give him my cash, when he trimmed my hair, and then returned a 3rd time to have my colour done. I was happy to become a new, loyal, customer of his. But no, he treated me with total disrespect and told me he "didnt care" saying "oh well"! whenI told him he was losing a potential long time customer.
A few weeks earlier, I told my friends and family that Centeway Hair and Beauty Salon was very good, and recommended that they give thus salon a try. But since my very disappointing experience, I called them, one by one, and told them what had happened. They will no longer go there.
If you want great service and a good job, DO NOT go to Cetreway Hair and Beauty Salon. Pick another place, there are plenty of other salons that would be happy to offer service, with a smile. Keep away from Phillip@Cebtreway Hair and Beauty Salon. Cetreway Hair And Beauty Salon will never get my business again, nor that of my friend and family. I recommend you keep away too.
Terrible service!