1 /5 vrinda deo: I took my partner to Marianne after getting her contact details from my friend. My friend said her dental services were reasonably priced because she doesn’t have a receptionist or a dental assistant. There was clutter in her dental surgery room. Not a professional dental surgery at all. She used old equipment. She sent my partner for an x-ray stating it won’t cost him anything, however she doesn’t have the required equipment to do an x-ray. My partner was in agony from his one tooth L) lower and she kept on saying she believes the pain is coming from the right to the left. She said there may be an abscess from the x-ray but continued
with the procedure of filling My partner still felt pain while his tooth was drilled into. Marianne said she didn’t want to give too much local anaesthetic because of the side effects. After the 1st filling on that tooth, she said to let the tooth settle and she’ll see him in a week. My partner was still in so much pain after the local anaesthetic. He did go back, stating he’ll see what she has to review. We kept on saying it’s that tooth but she kept on saying she believed the pain was coming from another tooth despite what clearly showed in the x-ray. She also said in the previous appointment that a partial filling on that tooth was really bad. So we asked her to remove that filling and refill it thinking the issue was that. While she was doing that, she realised the tooth was infected despite the x-ray showing an abscess and put my partner on antibiotics and to call her for another appointment. She said she may refer him to her dental specialist for a root canal. We didn’t go back. Despite the antibiotics, my partner has been in agony. We got a second opinion almost 2 weeks after seeing Marianne last and this dentist by looking at the same x-rays said there is an abscess. He refused to do anything until my partner went on antibiotics again due to his cardiac issues; which Marianne was aware of. This dentist said that Marianne shouldn’t have even filled this tooth because it clearly shows an abscess on the x-ray. This dentist was very honest and straight forward and said the tooth needed to be pulled out. Not even suitable for a root canal. Marianne on the other hand was referring my partner for a root canal $$$, filled the same tooth twice and charged him almost $500 for one tooth, stating it’s 2 different areas and he is still in agony for 2 weeks after the dental appointment. She did call to see how he was going but we didn’t want to talk to her. We didn’t want to see her again. Makes me wonder if she even is registered as a dental practitioner because the registration she has on her wall is for only 1 year a few years back. Also she kept on changing her spectacles during the procedure and she came across as very unprofessional. She is a lovely woman but professionalism and knowledgeable wise, she scores a 0. Worse case scenario was sepsis from tooth abscess and Marianne filled the tooth, leading to other medical/cardiacs complications issues or death. This was a really serious issue. Marianne needs to refresh on her knowledge and skills and update her dental surgery. Professionalism should be also very important.