1 /5 Amy Charlie: Worst experience ever !!
Wish I had read the reviews before coming here.
The lady who I had (Didn’t give me her name but she wore these eye protection goggle) had done my SNS nails and it was the worst experience I have ever gotten. She was very rough and rushed through the whole process even though i came in around 10am with only 2 customers and 3 staff. Few fingers she had filed were very crooked which I had pointed out to her as it didn’t match the almond shape i chosen, she seemed very annoyed and spoke to her co-worker in Viet (obviously talking about me). After she had filed all my nails she asked me to pay before finishing the service which other staff didn’t ask their customers to do, I had paid and told her if she could please file them even as all my nails were very crooked and I wanted them even or atleast in the shape i had asked, she threw the NAIL FILER TO ME !! AND TOLD ME TO DO IT MYSELF AND LEFT ME SITTING THERE AlONE! which made me very upset as a customer who’s paying for a beauty service to be done and having to fix the mistake ourselves is ridiculous. I had asked to speak to the owner and she was then scared to tell me that the owner doesn’t come in so I can’t talk to the owner, I then had to ask if another staff who could help me and she told me to wait for a staff when available. Thankfully the staff next to her came and tried to fix the best she can but she even said it was way too crooked and pointy and she’s done the best she can. After 2 hours of having my nails the quality of the nail was so bad it all started to snap at the tip. Overall i’m very disappointed to have customer service and quality this bad. To the owner of the shop, please start reading all the negative reviews and take the feedback. As customers no one wants to come in and get bad quality beauty service and having an attitude staff ruin our day!