HT Nails Bayswater - Bayswater (VIC)

5 /5 nhi phung: ⭐⭐⭐⭐⭐ I had an amazing experience at HT Nail ! The staff was friendly, professional, and very detail-oriented. My nails turned out perfect exactly how I wanted them. The salon was clean, well organized, and had a relaxing atmosphere. I especially appreciated how gentle they were during the process and how long lasting the results have been. I will definitely be coming back and highly recommend this place to anyone looking for high quality nail services.

5 /5 6-Trần Ngọc Huyền Châu: This nail salon is fantastic! The place is super clean, and the atmosphere is so relaxing. The staff is friendly and professional, and they pay great attention to detail. My nails turned out perfect and lasted a long time. The prices are reasonable too. I’ll definitely be coming back!

5 /5 Trần Linh: Highly recommend! The employee who works for me is named Trang, she is very cute. The service was amazing, and my nails turned out beautiful. The salon is cozy and well-maintained. I’ll be a regular here

1 /5 Vatsala: Extremely disappointed and feel completely misled. As a content creator, I was invited to the salon and offered complimentary nail services for a year in exchange for promoting them on my social media. This was a mutual agreement made during my visit. I followed through on my part and posted about the salon as discussed. However, when I reached out to book my next appointment (as I was instructed to do in advance), I was told no such agreement existed and that it was all a “misunderstanding,” possibly due to a language barrier. This response was not only unprofessional but also dishonest. It’s incredibly frustrating to be taken advantage of like this. I gave them visibility and support in good faith, only to be gaslit and dismissed when it was time for them to uphold their end of the deal. Would not recommend working with this business in any professional capacity. ————————————————— Update in response to the business reply: Your response is completely untrue and does not reflect what was communicated to me. Yes, the first visit was complimentary, but during my appointment, I was clearly told by the owner that I could continue getting my nails done for free for a year in exchange for posting about your salon. When I asked again to confirm, I was told, “Yes, you can come in anytime, just let us know in advance.” At no point was it mentioned that this was a one-time gesture or that any ongoing collaboration would be reviewed or reconsidered based on the outcome of the first visit. I was not asked to post anything during the first visit, yet I still mentioned the salon on my Instagram stories as a gesture of goodwill. It’s disappointing to now see you denying what was said face-to-face and rewriting the situation entirely. I’m sharing this so the truth is clear from my side.

1 /5 Lyn S: I really wanted to write a good review about this salon but I’ve had such a disappointing experience. Myself and my 2 daughters went on Mother’s Day to have a pedicure, manicure and shellac polish. Within a couple of days the polish on one of my nails started to crack and peel. Then one of my daughters polish started doing the same thing. I went back and got that nail fixed. A few days later another couple of nails started to crack and peel. I tried to go back on the Sunday but the salon had closed early. I went back today and was told that shellac only lasts 7-10 days and that it comes off because of doing cleaning. My daughter is 16 and as a typical teenager she definitely doesn’t do any cleaning and yet her nails peeled off worse than mine. The polish seemed very thin and see through. My other daughter also got an infected toe nail. I have had my nails done with shellac many times and it’s never only lasted a week to 10 days. It always lasts much longer than that. The salon looks quite new and very fresh but unfortunately I would not recommend getting your nails done there. ☹️