1 /5 R Rao: I strongly believe this place deletes negative reviews. I clearly remember posting a one-star review a few years ago when I was new to the western suburbs. To this day, this remains the worst nail salon I’ve ever been to, despite living all over Melbourne. Not only do they use poor-quality products, but they are also completely unopen to criticism. The staff will mock you, argue with you, and fail to notice things like fluff stuck between your nails and the polish. If you’re a perfectionist, do not go here—they won’t fix issues you’re unhappy with. On top of that, the staff were so rude to me that everyone else in the waiting area was glaring at me. I strongly, strongly do not recommend this place. This is my second time posting a review to emphasise just how bad the experience was.