Lucy Ridge I went in to get my acrylics off and the lady used another acrylic nail to scrape them off. Not only was this incredibly painful, but every single nail broke, one even split down the middle. The lady even tried to tell me the nails were already broken. The nails were left flaky, dry and weak. I tried to cover up the mess with polish but because the nails were so damaged it looked awful and full of texture. It couldnt be covered up so I ended up with incredibly short, painful nails with only nail strengthener + clear polish on them. I expressed that I was not happy and quite upset with the outcome. Not only did they look horrible, they were painful, and still are 2 hours later. They then tried to charge me full price. I tried to explain how that wasnt fair (holding back TEARS) and they resorted to a $5 discount... if I wanted to butcher my nails I could have done it myself for free... extremely upset and disappointed. The worst my nails have ever looked & felt.
1 /5