5 /5 Ruth Elmslie: We recently arranged a bridging loan through ANZ, and the standout experience by far was working with Babusa Woli. From our very first conversation, Babusa was calm, professional, and incredibly knowledgeable—she made a complex and time-sensitive process feel simple and stress-free.
She went above and beyond, even responding during her Easter family holiday, and worked seamlessly with the loan approvals team to keep everything moving. In the end, we were lucky enough to sell quickly and may not need the loan—but Babusa remained warm and supportive throughout.
The ANZ product itself was also very competitive, but it was Babusa’s exceptional service that made the biggest impression. She’s a real asset to the bank.
