5 /5 Christine Viado: We had the pleasure of working with Billy Fan as our broker when purchasing our first home, and we honestly couldn’t have asked for a better experience. From start to finish, Billy was incredibly patient with our million questions as first-time buyers. His communication was always clear, timely, and thoughtful, which made a process that could have been overwhelming feel smooth and manageable.
Billy went above and beyond in giving us different options and explaining each step in detail, always making sure we felt informed and confident in our decisions. We also appreciated how he took the time to ask about other aspects of our lives, including our future plans to purchase a vehicle, and factored that into his advice. It really showed that he cared about our long-term financial wellbeing, not just getting us through the home loan process.
What stood out the most was how well he worked around our timeline and how reassuring his tone was whenever things came up. He was prompt, professional, and generous with his time and knowledge. We truly felt looked after every step of the way.
We’re so grateful for Billy’s support and would highly recommend him to anyone looking for a knowledgeable, reliable, and caring broker. Thank you again, Billy!