Fernwood Fitness Hornsby - Hornsby (NSW)

1 /5 Carolina Parsons: *Update: I got the reply and Im getting the bank statement with my mum and Ill send it through, so you guys can explain what happened then. Apparently all they care is money not healthy. My mum is 70 yo and she joined there in February and paid $250 for a membership. She lately has been feeling pain in her ankle and heels and have trouble walking, so I took her to our GP, she had some scanner and X-ray and found out she got some inflammation and need to have some injections. The doctor advised her to stop going to gym. We went to Fernwood to cancel and explain that. They requested a medical certificate, we went back to doctor and got one. They charged my mum $75 to cancel the membership. I think its absolutely unfair and they lack common sense in their rules. The bill was absolutely high for barely 3 months and on top of that she paid weekly for attending the gym. So I dont recommend to nobody. Im in total disbelief that she paid $250 for a membership and then was charged $75 to cancel for Medical Reasons. The problem my mum is way too nice to complain and people take advantage of that. So just go there if you have heaps of money to waste cause you will.

5 /5 Aachal Mehkeri: Amazing staff, amazing facility. Reformer Pilate classes have my heart. Overall, the gym has everything I needed. Staff is so kind and friendly. Love it.

5 /5 liv gibson: Wow. What a place! I have been on a Reformer membership for the last 2 years and loved every minute of it. With unlimited access to the gym floor and fitness classes whilst doing 3 Pilates sessions a week I couldn’t want any more! Sadly I am moving to NZ next month so my time at Fernwood is coming to an end :( but they have made the cancellation process so easy. I will miss the great environment that they have created and that’s made me so confident!

5 /5 Lila Chagar: The staff here is incredibly friendly and helpful. Danna, in particular, is such a warm and welcoming person—she has been a great help to me both over the phone and in person. I truly appreciate her kindness and professionalism. Beyond the amazing staff, this gym offers a great variety of classes, making it a fantastic choice for anyone looking for a supportive and motivating environment. I highly recommend it!