Fitness First Cronulla - Woolooware (NSW)

2 /5 Jess M: It was a good place to train until a PT didn’t listen to an injury I had and thought I was making an excuse. Which caused me to seek help from a physio who was shocked at the injury. Also, terrible to try and cancel a membership for MONTHS I’ve been at it, trying to charge me $180 to leave. What a scam.

5 /5 Paul Crumpler: Best Fitness First in the Shire. Place always clean and well maintained. Staff are friendly and the classes are great.

2 /5 Nick Hayes Reviews: Overall a good, clean gym with fairly new equipment installed in 2017/18, really comfortable place to go and train with a nice view of the bay to look at whilst you do so. My biggest complaint would have to be how pushy the staff are. I was handed a free pass by one of the female staff whilst out at Cronulla one afternoon, I rang up and came in a week after and enjoyed a couple of hours training. Following this, the woman who I had been speaking with sat me down to talk about signing up which I was not at all interested in doing, I told her I would get back to her which I did telling her that I wasnt interested and that I couldnt afford the $16.80 pw sale price. Following this she became extremely pushy with trying to get me to change my decision and pursued this by calling me every 30 minutes with different "offers" after speaking with her manager. I constantly told her I was not interested and she constantly tried to make me change my mind and that I only had a few hours to do so. This pushiness has really annoyed me and has turned me off Fitness First & gyms in general for good, if someone isnt keen then theyre not keen, dont keep forcing them to make decisions by pestering them every 30 minutes about it.

1 /5 Olivia Ginardi: Absolutely appalling service. One of the colleagues put through a membership without me signing and helped themselves to money in my account, after 2 weeks of contacting the club no one has bothered to refund my money instead they ducted another lot of money out of my account. Staff are very unprofessional and never called me back to help resolve my issue, they show very little care. What could have been a very simple and hassle free process has turned into an ongoing headache, very poor customer service skills.

3 /5 Jacob Ellery: Great space with good equipment and plenty of room. Staff could be friendlier, I have been attending consistently for over a year and only recently had one trainer say hello to me for the first time.