Glass House & Sky Financial Services - Bexley (NSW)

Alannah Gebron As a first home buyer, the idea of getting a loan felt really overwhelming. But working with Alex completely changed that experience for me. From the very beginning, he was incredibly helpful and took the time to explain everything clearly. He was always responsive, kept me updated at every stage, and made sure I understood all my options. His support and expertise gave me so much confidence throughout the process.

Kelsey Duggin Apologies in advance for the long review, but The Loan Room needs to hailed for how amazing they truly are. Our first experience with another broker was horrific and left us feeling confused, unsupported and with the view that brokers were there just to make money for themselves. Working with The Loan Room, in particular Glen Ellis, has totally and utterly changed that perspective. Our first broker from another company just took over, explained nothing to us and once we signed over papers basically left us to our own devices, not answering calls or emails. I think a year later we contacted The Loan Room to see if we could re-finance through them but unfortunately we were not in the right financial position to do so. For the following two years, Glen regularly checked in with us to see how we were travelling and if they were able to help us out. Glen was ever so patient, professional, knowledgeable and consistent throughout the whole process. I had a lot of questions, to which each and every one was answered factually and with our best interest being put first. Even when we were unable to go through with refinancing through them, Glen still gave us the time out of his day to help us see where we were at and how far away we were from reaching the goal targets to refinance. When we were in the right position to re-finance, we were pleased to be able to work with Glen and The Loan Room team as each one of them thoroughly explained each part of the process, giving us all of our options with factual advice and the freedom for us to choose what suited us best. Honestly, I could continue to sing them praises but all in all, I highly recommend anyone to work with the The Loan Room. We will not be going anywhere else from here on out.

Keira Smith I can’t recommend Hassan highly enough! From start to finish, he was incredibly patient, taking the time to explain every step of the mortgage process in detail and making sure I felt informed and confident throughout. Truly professional, approachable, and reliable—I’m so grateful for his help. If you’re looking for a mortgage broker who genuinely has your back, look no further!

Callum Neilson Michelle at Orenda Finance provided exceptional service for our recent personal refinancing experience. Michelle took the time to obtain a thorough understanding of our personal circumstances and needs which resulted in getting the best options at a better rate than was available through direct engagement with the banks. The ongoing support following the funding of our loans distinguished Orenda Finance from other mortgage brokers we have used in the past. I would thoroughly recommend Michelle at Orenda Finance to anyone looking to review their financial situation or those just getting into the market.