Langford Jewellers - Artarmon (NSW)

Jesse I was after a gift for my partner. I walked in to the store and was greeted instantly! I looked around, I knew exactly what I wanted just had to find it. A young woman asked if I needed any help. She guided me to what I was after - unfortunately they didn’t have the style and colour in stock. The young woman who was a Christmas casual brought over her senior sales assistant and they both discussed with me different options from Choosing another style and colour in stock, to ordering the one I was after. Both of the women were very knowledgeable and friendly. They let me know how long delivery would be and I was on my way! Would definitely go back simply for the customer experience.

Michelle Nikolovski They were absolutely fantastic, I called and asked if they did a service and got there, immediately greeted and got my necklace fixed and cleaned, very kind and helpful. definitely recommend this place. Thank you

Marty Professional, brilliant, unique, local. Antoinette and her team are nothing short of amazing. I contacted heavy metal to organise a secret engagement ring and was guided through from start to finish with the best customer service and expertise you could ask for. After my beloved said yes, we returned for our wedding rings and Antoinette once again went above and beyond with her advice and assistance. We don’t go anywhere else for jewellery now. Thank you again Antoinette! (photo by jennpphotography.com)

Andrew Taylor Working with John on my fiancée’s engagement ring was amazing. He helped every step of the way with design advice and made a perfect ring that captured my vision. He sourced a perfect tanzanite, and was super reasonably prized. He also made a stunning matching wedding band. I couldn’t be more pleased with John’s craftsmanship and expertise.

HL L I visited the store in Jul-24 and was attended to by Jessica. She went above and beyond to ensure that I was happy with my purchase. I was back there again in December and she remembered me. Fantastic customer service.